Posted: 19/04/2013 at 11:03
Fairygirl/Daughter, Language, I discovered you can get your message over very firmly without resorting to bad language so behave.
Had a four month run in with Santander and after getting no answers withdrew what I had with them and placed in the other Bank I have been with since a child with my solid round piggy bank that took pence, three penny bits and tanners.
I also dropped them as my insurers so last week I got a phone call, "would I answer a quick quiz on my assessment as to how the call centre handled my calls"???
They got a firm reply and no I did not use one foreign word in the process.
Blackest, I know why they infuriate us but it still rankles, if they can check at the till that I have paid too much then the till could also deduct that amount why not.