Pennine Petal

Fork Handles

Morning all, I'd love to get out in the sunshine but too much other stuff to do today. My garden is looking a mess too, we still have pockets of snow around here despite the sunshine.

Catch you later.

MORNING FORKERS

Morning all, lovely day here, but no time to garden Marking to do, I'm getting behind. Hairdressers appointment, turned up yesterday on the wrong day Visitors tomorrow, need to do a tidy up.

No private club

I go on to lots of differents forums connected to my work and my interests. It's the contributors who make the forum and GW will not change becasue there is another one out there.

Contribute, enjoy and be happy. Life is too short to be stressing about it.

Non Support of Poor Companies

Thanks Joslow, it's my pet subject.

Interestingly the majority of people don't complain, generally because they can't be bothered, because they don't think it's worth while or because they dobn't think they will get anywhere. I do complain, because I think it is imortant, but even I sometimes can't be bothered. There are some things we put up with, we have a zone of tolerance, others we stamp our feet about.

Sorry, the lecturer in me coming out. I find it such an interest subject. I teach my students to become customer experience guerillas

Good Evening FORKERS

Zoomer, stay away from women in very high heels, they fall over a lot

Non Support of Poor Companies

What an interesting and lively conversation! I teach customer experience, there's someting called the service recovery paradox. If the company recovers the service failure very well, the customer can go away happier than they would have if nothing had gone wrong. I quite like that idea, whether it is true or not.

BTW, as customers we have to complain, because if we don't how will the company know that we are not happy. They won't always respond, then we vote with our feet.

Social networking sites like this one are making life very difficult for business, because we talk to one another and spread the news when companies upset us

Martin Lewis of moneysupermarket.com suggests that you always complain to the managing director.

Fork Handles

Fork Handles

Fork Handles

Lupins

Weather forecast?

iPad help

iPad help

Aftercare of geums

ID help please