Posted: 05/09/2016 at 21:37
Thanks - interesting comments! Reason for asking is that my son bought one of their 'premium quality' sheds, and after it was erected by his professional builders/ gardeners, the reaction of everybody who has seen it is that it is the worst, flimsiest shed they have ever come across. All the panels are different colours, windows are flimsy plastic, and none of the joints meet properly. The erectors say they were ashamed to have put up a building like that, but they did the very best of a bad job.
Response from Garden Buildings Direct customer services is terrible, and despite having photographs e- mailed to them, they offered a partial refund of £30. Whatever offer they might finally make, my son says he is 'going to bite the bullet, and break up the shed and take it up to the local tip'
Perhaps he was unlucky with his particular shed, but the total lack of help or interest from Customer Relations makes this a situation where I feel anybody on this Forum remember the saying ' Let the buyer beware' if they are tempted to deal with Garden Buildings Direct.