Posted: 31/03/2013 at 11:22
Frank,very appropriate talking about furniture and service. Two months ago I bought a fairly expensive cabinet from a furniture store in Ash Vale, in Hampshire, 40 miles from me (I knew of it because mum-in-law lived in the area). Anyway, the interior light developed a problem, I phoned the shop who said could be a faulty light tube, and they would order one from the German manufacturer. Three days later 5foot long parcel arrived at my house - the Germans had sent me the whole lighting unit, 'just in case'. Yesterday, the furnishers sent two men to me, and they spent half an hour sorting out the lights on the cabinet, 80 mile round trip! Now that's service. For anyone living in Surrey, Hampshire, check out the web site of Vale Furnishers.
Same as my local corner shop, he stocks most things you think you might need, and gets stuff in if you ask. Last year, despite never having heard of it, he bought in some Sago - I had to tell him what it was, and where it was obtained! Lovely bloke, and I do my utmost to support him and people like Vale Furnishers.
These people know that their jobs depend on service to the customer, and return business, and the bonus of it all is that everybody is happy, and their working environment is that much more pleasing.
So apologies to all the good people who work in Tesco, B & Q, et al - but support your local shops and businesses - don't let your High Streets become wastelands!