Posted: 25/03/2016 at 10:03
I work for a small engineering company, when we package components and equipment for transport we take photos as evidence of its condition when it leaves the workshop, the couriers have to inspect and sign that they are happy with the packaging. This avoids any disagreement if damage occurs.
Obviously for large companies this is more of an issue but smaller independent nurseries could implement something similar. In the digital age it's not a huge time consuming chore to record your products as they leave. I'm pretty sure larger companies do spot checks on their couriers. It won't stop rogue delivery men but does highlight if there's a root and branch problem.