Latest posts by sotongeoff

Non Support of Poor Companies

Posted: 05/04/2013 at 16:12
TinaTurner wrote (see)
marshmello wrote (see)

For all those who purchase and are not happy. Remember to include in any correspondence whether its verbal or written.

Trade Descriptions act - match their description and are good quality

Sales of good Act - fit their desription, good working order, fit for purpose. (this is a good one to remember though)

These short sentences often moves traders butts faster.

Knowing your rights is vital and making sure you TELL them so, does too ! DONT FORGET

Exactly what I would do Marshmello.  Goods have to be Fit for Purpose. Used that many times. 

At the risk of pouring oil on troubled waters, do you have to be so rude Geoff.  A poster has expressed his anger at not being treated properly.  I don't think it's our place to question how he handled it.  Seemed to me that he has used constraint. I think we all might lose our cool if we were continually fobbed off or ignored.

So you we think we should be jumping up and down going boo T&M bad boys they did not respond to a daily bombardment -of e-mails for 56 days and a person not listening to someone who was trying to help him.

Others have said they have had good service

You carry on pouring oil

What Is Going On With Site??

Posted: 05/04/2013 at 15:38

The spellchecker now appears to be working again

to pinch out or not

Posted: 05/04/2013 at 15:01

To  keep it simple-if you want a nice compact bushy plant with lots of floweing stems then pinch out-if you want a plant -like a giant sunflower- or a tomato as well for that matter to grow tall with a single stem- do not pinch out-in fact remove any side shoots

Non Support of Poor Companies

Posted: 05/04/2013 at 14:35

And underlining words and !!!! to another poster just because they do not agree with you is also downright rude

Perhaps macks-boy feels better now


Non Support of Poor Companies

Posted: 05/04/2013 at 13:44
macks-boy wrote (see)

Reply to  SOTONGEOFF.!

To start with:-


As having been in the retail trade most of my life, I know how it can feel being accused of something that you are NOT in control of.

I have ordered many products from different companies, there have been good and bad things happen, but usually after a letter or telephone call, the problems is solved.

Not with Thompson and Morgan, the lady who I spoke with was Downright Rude from the word go.

Also I did not slam the telephone down on her, I told her as she was being so rude I was going to end my call.

As for not writing or sending emails. What are these services to be used for...???

Calm down dear-and stop shouting

Various dead plants

Posted: 05/04/2013 at 13:22

Which plants exactly?

The "pigeon" water may not be the cause

Non Support of Poor Companies

Posted: 05/04/2013 at 12:50

Like anything people are swift to point out bad service-but slow to praise good or if it come up to standard

So will get a load who will say this company didn't do this or that-well others are quite happy but cannot be bothered to say or argue

Dont buy much from T&M myself-but they are a market leader -did not get to that stage by selling constant rubbish

As always you get what you pay for

Non Support of Poor Companies

Posted: 05/04/2013 at 12:28

They are only human-but I find the way to approach these companies is to calm down and use a light heated measured approach

You wrote-should have phoned straight away

Then you slam the phone down-dont forget that is a real person you spoke to-not a machine she was trying to help- you got angry

Then to send an -e-mail every day-bound to be ignored after day 4

Not saying you are wrong to complain- but there are different ways-more gentle ways

Probably not what you were wanting to hear

Beechgrove Garden Goes National.

Posted: 04/04/2013 at 20:45

Gets a repeat showing on Sunday-probably on i-player after that




Posted: 04/04/2013 at 18:06
stupidoldgit wrote (see)


Yes of course you do

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