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Terrie Mc


Latest posts by Terrie Mc

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The Canny Gardener

Posted: 17/06/2013 at 12:37

Oakie  -  I think you will be very lucky if you get your £50 refund.  I have been waiting over three weeks for a refund of  the small amount of £10.49.  I have asked them by email when I can expect this and have not had a response to this either.  Good luck!!

The Canny Gardener

Posted: 31/05/2013 at 17:54

I thought I would try out the Canny Gardener this year but made the mistake of giving them too large an order. The majority of small plug pansies did not survive due I think, in my opinion, that they were not strong enough when they were sent out. Very few of the 150 survived and of the replacements they sent, about 50 survived.  This was after transplanting them into trays using John Innis soil. 10 out of 60 Lobelia Medium were crushed on arrival.  Of the 60 Geraniums only 52 survived the transplant into trays. All other items ordered were at least one or two dead in theirf trays. The last plants to arrive - 12 Jumbo Hardy Fuschias - the package was badly damaged by Royal Mail and delivered to me in a plastic bag. One plant was missing and the rest had shed their leaves and in a very poor condition. When I telephoned Canny Gardener Customer Service I was told there was nobody available to talk to me and to leave a message and they would endeavour to get back to me in 72 hours (3 days!!) I also emailed them and received the same promise.  It is now past 72 hours and I have still not heard anything ferom them. It's all very well to have fancy postal boxes but a lot of the plants I received were not in good condition and I have to say that their Customer Service is rubbish. I would definitely not recommend these people.  Terrie Mc

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