Posted: 27/03/2014 at 08:26
Didn't know quite where to put this.
Had a parcel delivered from Allwoods earlier this week. They have warned me fheir solicitors will be monitoring what I say about them here.
Plants ordered in early feb had not arrived so I queried why.....I had expected plug plants to arrive within one to three weeks because their delivery info indicated this if ordered before March. On checking the status of my order I found it was declared "ready for dispatch or processing" (therefore could not cancel) yet I was told it would be another two or three weeks but felt it could be longer. I believe what I have stated is true so hope a solicitor's letter from Allwoods will not arrive.
The quality of plugs received was good albeit small.
Suffice to say I found their service and attitude (a legal threat was made twice) to me was not what I am used to (ordering plants is usually a pleasant experience) and I will not order from them again.
This week I have taken delivery of plants from Caths Garden plants and from Paddocks plants. Delivery and service was excellent .....plamts arrived by overnight courier and correspondence was prompt and friendly
Any correspondence from Allwoods will be noted here.