Posted: 16/02/2016 at 20:13
I had a similar response to a mumber of dianthus I bought from a well known grower. I wont name them here . my response was strong and determined including "not fit for purpose". Took a further exchange of mail but I had a refund.
Sparkles, if you gemunely feel,your plant is ok then accept otherwise request a return postage label.
This is an awful response.....ARE YOU LISTENING SUTTONS? Time to re-assess your response here . A lot of gardening folk watching