Posted: 27/01/2016 at 18:53
RonD, never yet has a supplier not EVENTUALLY responded satisfactorily to me. refer to a garden forum you are on, refer to your rights in law, refer to the action you will take if no response within 3 (whatever number you choose) days.
recently, because an order was 3 weeks overdue, I sent 2 enquiring emails. a token response from them produced no delivery of goods. A deadline email produced an immediate response.....delivery plus another free of charge.
earlier this evening local restaurant was very slow in providing food...very slow. I asked for a free starter and a free dessert. Full now
alas, we have to FIGHT for our rights folks