Posted: 02/05/2016 at 10:45
regardless of whether they grow or not planta supplied should look right. The customer should feel he/she has value for money when they arrive. Alas, increasingly suppliers send out plants as economically as possible,,viz., taking into account postage charges according to weight, so they are the smallest possible.
Hindsight is wonderful.....if tatty stuff grows many of us simply heave a sigh of relief and decide we did ok after all.
I always return goods if they look below standard. Often when I complain I am told nobody else has complained....that is the problem; people don't