Posted: 09/04/2013 at 19:02
Terry, complain. You must complain. You are entitled to plants "fit for purpose" and should not have to make do with what you have received.
Speak to the manager, politely, say you have mentioned this on the forum, you are very disappointed and ask how they will rectify the matter.
Probably you will be sent fresh batch.....Point out you will accept if delivery is immediate as you intended to pant up by now.
I have never failed to have plants replaced or refunded
Just be calm, resolute and expectant of the company's goodwill
Let us know terry