Posted: 07/09/2012 at 21:55
Someone else had a similar problem and posted on one of the forum topic message boards - this was the response -
'sorry to hear that your September issue hasn't arrived. The current telephone number to contact the customer service team is 0844 815 0049. If you give the team a call, they'll send you a replacement issue straight away. Alternatively, you can email the team at firstname.lastname@example.org.
Hope this helps- happy reading