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To ensure your query or comment reaches the right place, please take time to read the information below.

Gardeners' World Magazine subscriber number on carrier sheet

How do I find my magazine subscriber number?

You can find your subscriber number above your name and address on the magazine paper wrap or in your subscription confirmation email. Alternatively, please provide details of your BBC Gardeners' World Magazine subscription on our online form below and a member of the team will be in touch with your subscriber number.

www.buysubscriptions.com/help

Magazine subscription queries

To find out more about a BBC Gardeners' World Magazine subscription, or to manage an existing subscription, please contact our customer service team by using the online contact form and a member of the team will get back to you as soon as possible. You can also cancel your BBC Gardeners' World Magazine subscription online.

Premium digital access queries

If you have a question regarding Premium access please contact premium@gardenersworld.com.

You can also visit our frequently asked questions page for top tips on taking out a new Premium subscription or how to activate your free access as a magazine subscriber.

Troubleshooting: digital edition

If you are experiencing problems accessing your digital edition, please fill in this form and we will be in touch.

Where are the plants I ordered?

If you wish to check on the status of an order for a plant offer advertised in BBC Gardeners' World Magazine or on gardenersworld.com, the quickest method is to contact the supplier directly. To contact the Gardeners' World Magazine Reader Offers team, please email: offers@gardenersworld.com

Gardeners' World TV programme

To catch up with the most recent editions of the Gardeners' World TV programme, and for details of plants and gardens featured, please visit the BBC iPlayer.

Please direct any comments, questions or queries regarding Gardeners' World TV programme to the production team at gardenersworld@bbc.co.uk

Contacting the web team

For general comments or queries regarding gardenersworld.com, please email us: website@gardenersworld.com

Unfortunately, we're unable to offer a one-to-one gardening advisory service. Need help or gardening advice? Search our extensive archive of projects, videos and features or post your question on our friendly forum.

Contacting celebrities

We're sorry, but we can't provide signed photographs of television presenters or pass on messages to them. Please contact celebrities via their appointed agents.

Contacting the magazine team

If you wish to contact the BBC Gardeners' World Magazine team, please choose one of the methods below:

To discuss advertising, please call us on 020 7150 5474 or email Tim Bennett.

To discuss supplying a competition prize on gardenersworld.com, please contact Simon Fulton or website@gardenersworld.com.

If you have queries about editorial content:

You can reach us by emailing: magazine@gardenersworld.com

Or by phone on 020 7150 5770.

Please send questions or comments intended for publication to the following addresses (these emails are not monitored daily):

Q&A questions: q&a@gardenersworld.com

Letters page: letters@gardenersworld.com

By post: BBC Gardeners’ World Magazine, Immediate Media, 2nd Floor, Vineyard House, 44 Brook Green, Hammersmith, London, W6 7BT.

If you have a question about the Dutch version of BBC Gardeners’ World magazine, please visit https://www.gardenersworldmagazine.nl