Oh dear! Double bind!
I bought from them a few years back and all was OK. At the time I did not have a clue what I was doing and lost quite a few, but the plants were healthy-looking. In general, though, mail order plants from these firms tend to be small for the price you pay and I no longer bother. A few pounds for a rooted twig does not appeal to me, especialy now I know how to root them myself. (Self-satisfied smirk).