Frequently asked questions
What is the Secret Garden?
The Secret Garden is an exclusive area of gardenersworld.com for subscribers to BBC Gardeners' World Magazine. It features a wealth of online extras, for Subscriber Club members only.
What will I find in the Secret Garden?
The Secret Garden contains brand new projects, features, videos and special offers. New content is added every week, so be sure to visit regularly to get the most from your subscription.
How do I access the Secret Garden?
To access Secret Garden you'll need to register as a user of gardenersworld.com and enter your BBC Gardeners' World Magazine subscriber code. If we already have your email address then please check your inbox for an email containing a Secret Garden activation link (this link automatically includes your subscriber code, so you don't have to enter it).
If you haven't received an activation email you can find your subscriber code on the address sheet that comes with your special subscriber editions of the magazine. Your subscriber code begins with a 4, and is followed by nine digits. Alternatively, you can email firstname.lastname@example.org for assistance.
You can see an example of an address sheet, with the subscriber code outlined opposite.
Does my buysubscriptions.com login work on gardenersworld.com?
No, your buysubscriptions.com is separate to your website account on gardenersworld.com.
Can I access Secret Garden if I subscribe to the digital edition of BBC Gardeners' World Magazine on an iOS mobile device?
If you bought an iOS digital subscription to BBC Garderners' World Magazine directly from buysubscriptions.com then you'll be able to access the Secret Garden.
Unfortunately, we're currently unable to offer Secret Garden to any subscribers who purchased a subscription via the Apple Store. We're working to resolve this as soon as possible, so please look out for further updates.